Affordable Connectivity Program (ACP)

Discontinued as of May 2024

What happened to the Affordable Connectivity Program?

On January 11th, 2024, due to lack of additional funding from Congress, the FCC issued an order announcing the wind-down of the ACP. Funding for the program ran through May of 2024.

The FCC issued a public notice announcing that the last fully funded month of the Affordable Connectivity Program (ACP) was April 2024, triggering notification responsibilities for providers. ACP households received a partial ACP discount from their service provider in May 2024.


How is Boost Mobile continuing to support previous ACP customers?

  • Former ACP customers that migrated to the $15 5GB rate plan will remain on our best value plan as long as they want for just $15 per month + taxes (no additional credits or discounts will be provided) (2024).
  • Former ACP customers that are on $40, $50 or $60 individual rate plans (not family or multi-line) will receive $15 off their MRC in the months of July, August and September (2024).
  • Boost Mobile is taking care of Tribal customers that are on the $40 35GB plan by giving them $15 off their MRC in the months of July, August and September (2024).

Gen Mobile: Lifeline Program

If your household income is at or below 135% of the Federal Poverty Guideline or you are enrolled in a qualifying program (SNAP, Medicaid, etc...), you may qualify for free phone service under the Federal Lifeline program provided by Gen Mobile, an affiliated Boost Mobile brand. Click here to learn more.


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