Let's walk you through how to set it up on both Apple and Android devices.
Apple
Go to Settings on your Home screen.
Tap Cellular → Wi-Fi Calling.
Toggle Wi-Fi Calling on This iPhone to On (green color).
Android
Go to Settings in your App drawer.
Tap Connections → Wi-Fi Calling.
Toggle Wi-Fi Calling to ON.
📘
NOTE
For both Android and iPhone, you might also be asked to confirm your address for emergency services the first time you use Wi-Fi calling.
Updated 11 days ago
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